Patient/Specialty Portals & Private Patients

FAMILY HISTORY PORTAL

Designed to provide patients, who have been referred to the Cancer Genetics Service, with an online portal to provide details of their family’s medical history for review by their genetic counselor/consultant
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CARDIOLOGY EFORMS PLATFORM

Comprehensive clinical support for your Cardiology department
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CATQUEST ASSESSMENT SERVICE

A questionnaire to be filled pre and post-operation by the eye care department
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HPB MULTIDISCIPLINARY REQUEST PORTAL

Improve efficiency of HPB MDTs by ensuring that submissions/referrals contain all the information necessary for a successful MDT review
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LIVER TRANSPLANT TRACKING PORTAL

Manages and captures critical post-operative data on liver transplant patients
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NEURORESPONSE PORTAL

A platform designed to engage patients and their families living with Multiple Sclerosis
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PRIVATE PATIENTS SERVICE

This service provides full workflow support and management of all aspects of the patient episode for private patients
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PULMONARY HYPERTENSION PORTAL

Platform for the automation of clinical and administrative processes for patients with Pulmonary Hypertension
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RADIOTHERAPY PLAN REFERRAL SERVICE

Manage referrals of cancer patients undergoing therapy for cancer treatments
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RIFAXIMIN PATHWAY SERVICE

Medication management and approval processes for liver patients prescribed with Rifaximin
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HEPATITIS VIRTUAL CLINIC PORTAL

A platform for full automation and management of many clinical and administrative aspects of the Hepatitis Telephone Clinic
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FAMILY HISTORY PORTAL

Designed to provide patients, who have been referred to the Cancer Genetics Service, with an online portal to provide details of their family’s medical history for review by their genetic counselor/consultant

The Family History Portal enables patients to securely provide comprehensive family medical history to so that healthcare professionals can decide if the patient has an inherent predisposition to cancer and whether further steps need to be taken. 

The service has been designed to make the capture of family medical history easier, totally secure and faster. It removes long-winded paper forms from the data capture process and removes the need for unnecessary visits by the patient. It simplifies and speeds the process of data review by the genetics counselor so that next steps can be decided. 

Features & Benefits 

  • comprehensive dashboard provides an at-a-glance overview of submissions and forms in progress  
  • enables early decisions on planned pathways for treatment 
  • enhanced patient experience with an easy to use interface  
  • removes paper forms and facilitates the internal transfer of information 

CARDIOLOGY EFORMS PLATFORM

Comprehensive support for your Cardiology department

This extensive platform enables Cardiology departments at hospitals, clinics and healthcare institutions to improve the management of clinical and administrative aspects through a comprehensive set of cardiology eForms and managed workflows in the following areas: 

  1. Cardiac Psychology 
  2. Cardiac Rehabilitation 
  3. Cardiology Community Clinic 
  4. Heart Failure Clinic 
  5. MDT Valvular Heart Disease 
  6. Metabolic Clinic 
  7. Rapid Access Chest Pain Clinic 

Letter generation to patients and GPs is included and outputs to national registries are provided to assess CV epidemiology, diagnostic/therapeutic processes, and adherence to guidelines. 

Features 

  • comprehensive role based access control is incorporated 
  • effective using both static and mobile devices 
  • enables data sharing through approval, alerting and broadcasting functionality
  • automated workflow and approval process 
  • encrypted database for secure online access 
  • functionality provides for personalised use of the service 
  • links available to EPR, Document Management and Data Warehouse systems 

Benefits 

  • automation and digitisation of forms quickly and cost-effectively 
  • simple eForm and eReferral creation process 
  • rapid deployment of new forms 
  • data accuracy increased through on-line validation 
  • no software installation required enabling rapid deployment of new forms 
  • service complies with the NHS Data Security & Protection requirements 
  • access to the service through any internet-enabled device 
  • hosted securely at an ISO27001 accredited facility 
  • key element in achieving enhanced patient safety 
  • substantial financial saving over legacy systems and registries 

CATQUEST ASSESSMENT SERVICE

A questionnaire to be filled pre and post-operation by the eye care department

A patient about to undergo cataract surgery needs to be evaluated thoroughly to establish the requirement, appropriateness, expected surgical problems, expected benefits, and co-morbid conditions influencing the cataract surgery. This service provides for the pre- and post-operation capture of key data and allows the outcome of cataract surgery to be graded by different levels of benefit. The questionnaire is completed by department staff on behalf of the patient. 

The service aids the prompt monitoring of the patient’s health both pre and post-operation based on which treatment pathway was utilised. The service enables staff to assess the treatment offered and improve the care and treatment of patients. 

Features and Benefits 

  • utilises accepted best practice in assessing the benefits of cataract surgery 
  • maintains a patient dashboard for a visual overview and access to patient details 
  • enhances user experience and the management of data 
  • improves advice to patients 

HPB MULTIDISCIPLINARY REQUEST PORTAL

Improve efficiency of HPB MDTs by ensuring that submissions/referrals contain all the information necessary for a successful MDT review

The service supports the MDT administration process by substantially reducing unnecessary email exchanges with referrers. Additionally, it provides extensive overview, alerting and tracking capabilities, via a dashboard, of all new and outstanding submissions.  

The new service allows the MDT to be totally managed from within the portal with only the IEP imaging being external. The use of mandatory fields significantly reduces the number of requests ‘rolled over’ due to missing information.  

The portal also includes an interface to the Personal Demographic Service (PDS) to allow auto-filling of the request form based on combinations of NHS number, first name, last name and D.O.B.  

Features and Benefits 

  • MDTs now entirely managed within the portal  
  • improved quality of referrals ensures that MDT requirements are satisfied  
  • substantial reduction in rolled-over MDT requests 
  • increases the rate of successful MDT reviews by providing all the necessary information for decision making 

LIVER TRANSPLANT TRACKING PORTAL

Manages and captures critical post-operative data on liver transplant patients

The portal provides comprehensive patient data management facilities with built-in logic to assist in data entry. Automatic capture of patient demographics from the  Personal Demographics Service (PDS) and auto-population of blood group information from trust EPRs and related systems is incorporated.   The service includes a comprehensive dashboard with full reporting capabilities. 

Features and benefits 

  • comprehensive management of post-operative liver transplant patients 
  • automatic load of patient and blood group information 
  • greater access and control over patients’ health data 

NEURORESPONSE PORTAL

A platform designed to engage patients and their families living with Multiple Sclerosis (MS)

The NeuroResponse portal allows management of MS patient health concerns from their home. A summary care plan is co-completed, recorded and agreed by patients and clinicians via the online Neuro Patient Response Form, part of the NeuroResponse Portal. 

Patients access the partially completed form, make comments and commit if they are happy with it. Once complete the information is incorporated into the Adastra system for use by the NHS 111 service. A key feature is that 111 services are automatically prompted to recognise the patient has a care plan when the patient calls. Information stored is only shared by healthcare professionals involved in the patient’s care.  

Features and Benefits                                      

  • offers a specialist response via the NHS 111 service 
  • creation of an agreed care plan for the patient with clinician sign-off 
  • automatic load of the agreed care plan into the NHS 111 service 
  • patients can securely access their individual care plan 
  • patients can self-report and self-manage 
  • patients more likely to understand and adhere to recommended treatment 
  • patient self-management reduces footfall on clinics and hospitals 
  • clinician intervention to alter the care plan available at all times 

PRIVATE PATIENTS SERVICE

This service provides full workflow support and management of all aspects of the patient episode for private patients

The private patients unit receives automated notifications of enquiries and can then request the secure transfer of patient records from referrers who are often in other countries. This fully-functional service includes full episode management, clinician allocation and management, appointment selection and finally the secure transmission of any reports or updated records back to the referrer. 

 Features 

  • automatic management of referrals, appointments, patients, episodes and assigned clinicians 
  • full workflow coverage 
  • links to invoicing systems are provided  
  • full history of all patient episodes is maintained 

Benefits 

  • increased secure transmission of patient data  
  • thorough and detailed treatment plan  
  • enhanced user-experience 
  • secure transfer of patient records including to other countries 

PULMONARY HYPERTENSION PORTAL

Platform for the automation of clinical and administrative processes for patients with Pulmonary Hypertension

Pulmonary Hypertension is a complex condition that requires close monitoring of symptoms and specialist medications. Our Pulmonary Hypertension portal provides proactive support to patients and clinicians and greatly significantly reduces the need to attend outpatient clinics whilst ensuring patients receive the highest standards of care. 

The portal enables appointments, blood tests and investigations to be scheduled; reminders and alerts are automatically sent to patients, clinic nurses, and clinicians. Critical information is loaded from the hospital EPR.  

Pulmonary hypertension medical and nursing staff can monitor patient symptoms; test results and adjusts medications as necessary for the patient. All key data is held in the portal providing easy access to the data. The net result is a dramatic reduction in the need for patients to visit outpatient clinics.  The service provides a patient dashboard for at-a-glance overviews and for direct access to an individual patient’s information.     

Features 

  • full virtual clinic managing patients through pre-planned pathways 
  • includes appointment management, reminders and alerts 
  • easier navigation and identification of information 

RADIOTHERAPY PLAN REFERRAL SERVICE

Manage referrals of cancer patients undergoing therapy for cancer treatments

A referral-based service where the GP or consultant can refer patients diagnosed with cancer to undergo therapy or cancer treatments, such as Radiotherapy and Chemotherapy. The service allows the GP or specialist to complete the referral form online. The form is then digitally transmitted to the radiotherapy department of choice and alerts are generated to relevant staff; an appointment is then scheduled.  

The service enables radiotherapy departments to initiate a planned pathway for the patient and decide on the appropriate treatment plan. 

Features and Benefits 

  • pre-planned pathways for treatment  
  • standardised, paperless documentation for the referral  
  • focus on a superior level of patient care 
  • opportunity for improving planned treatments 
  • safe and secure service 

RIFAXIMIN PATHWAY SERVICE

Medication management and approval processes for liver patients prescribed with Rifaximin

On being prescribed Rifaximin medication, patient details are imported into the service by pathway coordinators. After monitoring the condition and variations of the patient the medication is approved by the consultant. On approval, details are sent to the GP and the patient. The service provides a shared care pathway with a patient dashboard for easy and timely access to information, automation of workflows, and improved patient care.   

Features and benefits  

  • shared care pathway 
  • patient dashboard 
  • consultant approval incorporated 
  • medication process management 

HEPATITIS VIRTUAL CLINIC PORTAL

A platform for full automation and management of many clinical and administrative aspects of the Hepatitis Telephone Clinic

Appointments, blood tests and investigations are scheduled according to specific care pathways with reminders and alerts automatically sent to patients, clinic nurses and clinicians. The results of the telephone appointment are recorded after which either care pathways can be adjusted or interventions planned. 

The results of blood tests and investigations are automatically loaded into the service with other patient and demographic information received from the hospital EPR and the NHS Spine PDS and SCR services. GP letters are generated within the service and then submitted automatically to the relevant GP practice. 

Features and Benefits 

  • full feature virtual clinic managing patients through pre-planned pathways 
  • includes appointment management, reminders and alerts 
  • can be extended to include a recording of the telephone appointment 
  • GP and patient letters can be auto-generated and sent from within the service