The NeuroResponse Portal is designed to engage people living with Multiple Sclerosis (MS) and their families. The first cohort at the Royal Free Hospital comprises approximately 500 patients living in the London Borough of Barnet.

 

Within the cohort there are a number of patients that frequently attend A&E with symptoms such as UTI that may have been able to be treated in the community.

 

To prevent this the NHS 111 service is being adapted to provide a specialist response to these patients. To support this a summary care plan is agreed with the patients. This care plan will be co-completed by patients and clinicians on the online Neuro Patient Response Form, part of the NeuroResponse Portal.

 

Patients access the partially completed form, make comments and commit if they are happy with it. Once complete the information is incorporated into the Adastra system for use by the NHS 111 service.

 

Features and Benefits

  • New service offering a specialist response via the NHS 111 Service
  • Creation of an agreed care plan for the patient with clinician sign-off
  • Automatic load of the agreed care plan into the NHS 111 Service